Minimal collection
We only ask for what’s needed to answer your enquiry, manage instructions, and keep proper records. Why collect more?
Privacy Policy
How Otterlaw Partners handles personal data with care.
If you share a name, email address, file, or enquiry with us, what happens next? This policy explains the practical steps we take to collect, use, store, and protect information while supporting UK businesses.
Security-minded handling
Access is limited, files are handled carefully, and we use proportionate safeguards across our systems. Simple, but serious.
Clear legal basis
We explain why data is processed, how long it’s kept, and the rights you can exercise under UK GDPR. No guesswork.
A quick overview
This page is designed for business owners who want straight answers. We may receive data when you call, email, complete a form, or ask us to review a contract, dispute, or transaction. We may also process information you choose to share during instructions, negotiations, or compliance work.
Data subjects
Clients, contacts, suppliers, directors, and counterparties.
Common records
Emails, IDs, invoices, drafts, and meeting notes.
What we collect, and why?
We collect data that helps us respond properly and do the job well. That can include your name, role, business details, contact information, and the contents of messages or documents you send us. If a matter involves a contract dispute or regulatory issue, we may also receive supporting records, correspondence, financial documents, or identity information where needed for compliance.
Sources of data
- Directly from you, usually by email, phone, form, or meeting.
- From counterparties, advisors, registries, or publicly available sources.
- From documents you ask us to review or draft.
Typical uses
- Providing legal advice and services.
- Verifying identity, preventing fraud, and meeting legal duties.
- Managing billing, administration, and file retention.
How do we use your information?
We use personal data to open matters, give advice, draft documents, negotiate terms, manage disputes, and keep you updated. We may also use it to improve our internal processes, maintain audit trails, and protect against unauthorised access. Sometimes that means processing information because it’s necessary for a contract, a legal obligation, a legitimate interest, or your consent. Which basis applies? It depends on the task, and we match it carefully to the work we’re doing.
We do not sell your personal data. We also avoid using it for unrelated purposes, and we’ll only keep it for as long as needed for the file, legal requirements, insurance, or dispute management.
Common reasons
Client onboarding and conflict checking.
Commercial contract drafting and negotiation.
Litigation, arbitration, and dispute strategy.
Employment and director advisory support.
Who might receive your data?
We may share data with trusted service providers who help run our practice, such as IT support, cloud storage, document tools, payment services, or professional advisors. Where a matter requires it, we may also share information with courts, tribunals, opposing parties, arbitrators, insurers, or regulators. Sounds broad? It is, but only where the work and the law require it.
Technology partners
They help us store and protect information securely.
Legal counterparties
Needed for negotiations, claims, or case conduct.
Cross-border checks
Used only when a transaction or provider sits outside the UK.
What rights do you have?
You can ask for access, correction, erasure, restriction, portability, or object to certain processing where the law gives you that right. You can also withdraw consent if we relied on it. We’ll review each request carefully, because not every right applies in every situation. Why? Legal files often need to be retained for statutory or evidential reasons.
If you’re unhappy with our handling of data, you can contact us first so we can try to sort it quickly. You also have the right to raise concerns with the Information Commissioner’s Office in the UK.
Practical request checklist
Tell us who you are and what you need.
Send the request to our contact email.
Allow time for identity checks and response.
Need a copy of the data we hold? Ask us directly and we’ll guide you through the process.
Questions about privacy?
If anything here feels unclear, just ask. We’d rather explain a file properly than leave you guessing. You can contact our team using the details below, and we’ll point you to the right person.
Phone
+447457786088
Address
10 Rounds Green Road, Sandwell, West Midlands, B69 2BU, UK
Privacy enquiries
Call us
+447457786088
Response style
Clear, direct, and confidential.